NHTSA Complaint #11240673 — 2011 TOYOTA CAMRY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11240673
Vehicle 2011 TOYOTA CAMRY
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 142,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I HAD NOTICED THE DASHBOARD ON MY 2011 TOYOTA CAMRY HYBRID BECAME VERY STICKY AND SHINY IN THE EARLY MONTHS OF 2019. THE SUNLIGHT SHINING THROUGH THE WINDSHIELDS MOST LIKELY CREATED THIS CONDITION. IT IS IMPOSSIBLE TO CLEAN OR TO REMOVE THE VERY SHINY/STICKY EFFECT. SUBSEQUENTLY IT CAUSES A REFLECTIVE GLARE FROM THE SHINY SURFACE ONTO THE WINDSHIELD, POSSIBLY CREATING A DRIVING HAZARD. I CONSULTED A TOYOTA DEALERSHIP WHO QUOTED ME A PRICE TO REPLACE THE ENTIRE DASH AS THEY DO NOT EVEN ATTEMPT TO CLEAN THEM...SPEFICALLY STATING THEY HAD NOT SEEN ANY EVER SUCCESSFULLY CORRECTED BY REPAIR. CONSIDERING HOW EXPENSIVE IT WOULD BE TO HAVE THIS PART REPLACED BY A TOYOTA DEALERSHIP, AND REPORTS ONLINE OF MANY OTHER SIMILAR EXPERIENCES BY OWNERS OF TOYOTAS OF SIMILAR MAKES AND MODELS, IT IS MY BELIEF THAT THE NHTSA SHOULD CONSIDER ISSUING A RECALL FOR THIS ISSUE.

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