NHTSA Complaint #11240630 — 2012 DODGE GRAND CARAVAN
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11240630 |
| Vehicle | 2012 DODGE GRAND CARAVAN |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 109,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REPLACED THE BATTERY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DRAINING THE BATTERY. THE MECHANIC DIAGNOSED THAT THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START AND WOULD HESITATE IN THE PROCESS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
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