NHTSA Complaint #11240597 — 2012 FORD F-150

WHILE DRIVING AT 60MPH THE TRANSMISSION SHIFTED INTO FIRST WITHOUT WARNING, CAUSING A SUDDEN LOSS OF CONTROL OF THE VEHICLE ALMOST CAUSING MULTIPLE ACCIDENTS AS I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE SUDDEN DOWN SHIFT OVER SPUN THE MOTOR, RESULTING IN A LOWER ENGINE KNOCK WHICH A CERTIFIED FORD TECHNICIAN BELIEVES IS THE RESULT OF A BEARING FAILURE. EVEN THOUGH THE TECHNICIAN PERFORMED A CYLINDER LEAKAGE TEST IN WHICH NO INDICATION OF VALVE INTERFERENCE WAS IDENTIFIED, THE FORD ENGINEER HE WAS DEALING WITH SAID HE HAD SEEN THIS ISSUE BEFORE! THIS IS THE SAME RECALL ISSUE THAT HAS CAUSED MULTIPLE ACCIDENTS! THERE ARE DOZENS OF BLOG POSTS WHERE THIS ISSUE HAS CAUSED, AT THE VERY LEAST, MULTIPLE TRIPS TO THE DEALERSHIPS AND IN RARE CASES (NOT INCLUDING MINE), ENGINE FAILURE. I HAVE CALCULATED THE ENGINES RPM'S USING THE FORMULA: AXLE RATIO X VEHICLE SPEED X TRANSMISSION RATIO X 336.13) / TIRE DIAMETER = ENGINE SPEED. AT THE TIME OF THE INCIDENT, THE ENGINE'S RPM'S WERE AT AN ESTIMATED 9,074 RPM'S [(3.55 X 60MPH X 4.17 X 336.13)/32.9]. THE TACHOMETER ONLY GOES TO 7,000 RPM'S! THERE ARE TWO RECALLS (19N01 AND 19S07) THAT CAN CAUSE INTERMITTENT SHIFTING INTO FIRST. THE DAY BEFORE THE INCIDENT, I WENT TO THE LOCAL FORD DEALERSHIP AND WAS TOLD THEY COULDN'T GET ME IN FOR RECALL FIXES BECAUSE THEY NEEDED TO "TAKE CARE OF THEIR PAYING CUSTOMERS FIRST." I HAVE TALKED WITH FOUR DIFFERENT FORD CUSTOMER SERVICE REPRESENTATIVES, THE ANSWER HAS BEEN THE SAME; "THERE IS NOTHING FORD MOTOR COMPANY CAN DO FOR YOU AT THIS TIME." I FEEL FORD HAS BEEN VERY NEGLECTFUL IN TAKING RESPONSIBILITY OF THIS ISSUE, NOT ONLY FOR MYSELF BUT THE COUNTLESS OTHER PEOPLE THAT HAVE HAD SIMILAR PROBLEMS.