NHTSA Complaint #11240579 — 2011 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MECHANIC PROVIDED FAILURE CODES P0017 AND P0008. THE CONTACT STATED THAT THE FAILURE CODES WERE RELATED TO THE CRANKSHAFT AND THE EXHAUST SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.