NHTSA Complaint #11240457 — 2014 SUBARU FORESTER

2014 SUBARU FORESTER WAS PARKED WHEN THE LEFT REAR COIL SPRING SHATTERED. MADE A LARGE NOISE AND UPON INVESTIGATION DISCOVERED CAR AT AN ANGLE IN WHEEL BED. CAR UNDRIVEABLE. ON VACATION AT THE TIME AND HAD TO DRIVE 5 HOURS (ROUNDTRIP) TO BUY TWO NEW REAR COIL SPRINGS ON ADVISE OF MECHANIC WHO TOWED CAR TO HIS GARAGE. HE STATED THAT THE RIGHT COIL SPRING WAS VERY RUSTED AND SHOWING SIGNS OF DISINTEGRATION AS WELL. WAS ADVISED THAT THIS PART IS VERY DIFFICULT TO OBTAIN AS THIS IS HAPPENING A LOT. OUR CAR HAD JUST OVER 41,000 MILES ON IT. DRIVEN PRIMARILY IN THE DC METRO AREA. SINGLE OWNER OF THE CAR. GIVEN THE AMAZED REACTION OF MANY, WE ARE SURPRISED THAT THIS PART HAS NOT BEEN RECALLED. I HAVE BEEN DRIVING FOR OVER 50 YEARS AND HAVE NEVER HAD A PROBLEM LIKE THIS. I DO NOT HAUL HEAVY LOADS, NOR DO I USE THE CAR TO TOW ANYTHING. THIS IS MY "GRANDMA" MOBILE, CHOSEN BECAUSE OF SUBARU'S SUPPOSED SAFETY AND RELIABILITY RECORD.