NHTSA Complaint #11240427 — 2011 GMC TERRAIN

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11240427
Vehicle	2011 GMC TERRAIN
Component	VEHICLE SPEED CONTROL
Date of Incident	December 17, 2018
Date Filed	July 29, 2019
Mileage	100,715 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TOTAL CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE HAD A VERY HIGH OIL CONSUMPTION AND NEEDED A NEW ENGINE. THE MECHANIC STATED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,715.

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