NHTSA Complaint #11240426 — 2015 SUBARU FORESTER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11240426
Vehicle	2015 SUBARU FORESTER
Component	SUSPENSION
Date of Incident	July 27, 2019
Date Filed	July 29, 2019
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

DURING ROUTINE 45000 CAR MAINTENANCE (OIL CHANGE, TIRE ROTATION, BRAKE INSPECTION) THE TECHNICIAN DISCOVERED THAT THE REAR DRIVER'S SIDE COIL SPRING HAD RUSTED AWAY FROM ITS' RETAINING BRACKETS (TOP AND BOTTOM) AND WAS HANGING LOOSE AROUND THE SHOCK ABSORBER AND COULD BE WIGGLED OR ROTATED BY HAND. INITIAL COST ESTIMATE IS $1300.00 TO REPLACE BOTH SPRINGS. THE CAR IS UNSAFE TO DRIVE UNTIL IT IS REPAIRED.

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