NHTSA Complaint #11240318 — 2019 SUBARU ASCENT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11240318
Vehicle	2019 SUBARU ASCENT
Component	ENGINE
Date of Incident	July 23, 2019
Date Filed	July 29, 2019
Mileage	3,801 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS INTENDED. THE VEHICLE WAS TAKEN TO NAPLETON SUBARU DEALER (505 N PERRYVILLE RD, ROCKFORD, IL 61107 (877) 403-5984) ON SEVERAL OCCASIONS AND WAS DIAGNOSED THAT THE OVERHEAD UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS ALSO TAKEN TO BE DIAGNOSED AT JAMESVILLE SUBARU DEALER (3519 RYAN RD, JANESVILLE, WI 53545 (608) 743-9595) WHERE THEY DIAGNOSED THAT THE STABILIZER BAR NEEDED LUBRICATION. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND TWO CASE NUMBERS WERE OPENED UNDER 144125212915 AND 1-459841535478. THE FAILURE MILEAGE WAS 3,801.

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