NHTSA Complaint #11240294 — 2015 GMC CANYON

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL AND STABILITY WARNING INDICATORS ILLUMINATED, WHICH CAUSED THE STEERING TO SEIZE. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GARVIN MOTORS (1105 W COULTER AVE, POWELL, WY 82435, (307) 271-5460) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 36,400. *BF CONSUMER STATED THERE WAS A LOSS OF STEERING POWER AT TIMES AND THE PICK-UP HAD TO BE SHUT OFF AND STARTED AGAIN TO MAKE IT GO AWAY. VERY HARD TO STEER WHEN IT HAPPENS. GMC NEEDS TO EXPAND THE SCOPE OF THIS RECALL. I WOULD LIKE GMC TO FULLY ADDRESS THIS PROBLEM. CLEARLY GMC HAS NOW BEEN INFORMED THAT MORE VEHICLES ARE INVOLVED IN THE PROBLEM.*JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC