NHTSA Complaint #11240282 — 2016 CHEVROLET TAHOE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11240282
Vehicle	2016 CHEVROLET TAHOE
Component	SERVICE BRAKES
Date of Incident	July 19, 2019
Date Filed	July 29, 2019
Mileage	48,581 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TRUCK MILEAGE IS 48K. DROVE ABOUT 8 MILES TO RESTAURANT FOR DINNER AND ALL WAS NORMAL. CAME OUT OF RESTAURANT AND STARTED TRUCK IN PARKING GARAGE AND STEERING WHEEL WOULDN'T BUDGE WITHOUT GREAT EFFORT AND THEN ONLY IN HALF INCH INCREMENTS. TOOK A CAB HOME AND AND HAD TRUCK TOWED TO SPORT CHEVROLET FOR SERVICE. BRAKES REQUIRED REPLACEMENT OF THE VACUUM PUMP UNDER WARRANTY. THE STEERING RACK HAD TO BE REPLACED FOR $2880 NOT UNDER WARRANTY. ISSUE IS SUDDEN TOTAL STEERING RACK FAILURE WITH NO GRACEFUL DEGRADATION. IF IT HAD HAPPEN AT HIGHWAY SPEED I WOULDN'T BE HERE TO REPORT THE FAILURE.

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