NHTSA Complaint #11240237 — 2014 KIA SOUL

DRIVING MY 2014 KIA SOUL ON JULY 4TH ON THE HIGHWAY AT 75 MILES PER HOUR, ENGINE REVVED UP TO 5 RPM'S FOR NO APPARENT REASON, AND ENGINE LIGHT CAME ON. WENT BACK DOWN TO PROPER RPM'S AFTER ABOUT 10 SECONDS, THEN ABOUT 15 SECONDS LATER REVVED UP TO 7 RPM'S, BATTERY LIGHT CAME ON AND CAR STALLED IN THE MIDDLE OF THE HIGHWAY. CALLED KIA CORPORATE ON JULY 8TH, THEY CREATED A CASE FOR ME, I HAD A CONTACT THERE THAT WAS WORKING MY CASE, AND THEY HAD IT TOWED IT TO MIDWEST KIA IN WICHITA, KS., BECAUSE THERE WAS AN ACTIVE RECALL ON THE CAR. THEY HAD IT FOR 2 WEEKS, REFUSED TO FIX IT BECAUSE THEY COULDN'T GET THE CAR TO START TO THROW THE CODE FOR THE RECALL, BUT THEY REPEATEDLY TOLD ME THEY WOULD DO NOTHING TO GET IT TO THROW THE CODE BECAUSE THEY MIGHT PAY TO FIX SOMETHING THEY SHOULDN'T. A MAN AT CORPORATE TOLD ME ON JULY 22ND THAT THEY WERE NOT GOING TO HONOR THE RECALL NOR THE WARRANTY THAT IS STILL ON MY CAR, AND I HAD MY CAR TOWED BACK TO MY HOUSE. WHEN I GOT IT BACK, I LOOKED UNDER THE HOOD AND THE SERVICE CENTER HAD TORN MY ENGINE APART AND LEFT IT IN PIECES UNDER MY HOOD, WHERE IT SITS NOW AWAITING PERMISSION ON WHAT I CAN DO SO I DO NOT RUIN ANY CHANCES I HAVE OF THEM FIXING WHAT THEY SHOULD ANYWAY.