NHTSA Complaint #11240202 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	11240202
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	February 15, 2018
Date Filed	July 28, 2019
Mileage	60,050 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

CAR PURCHASED USED IN FEB 2018. 60,000 MILES ON THE ODOMETER. AFTER A FEW DAYS I NOTICED THE CAR WOULD SHUDDER WHENEVER I ACCELERATED FROM A STOP SIGN OR LIGHT. I TOOK IT TO THE LOCAL DEALER (BATTLEFIELD FORD, MANASSAS VA) WHO TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND THAT, IN FACT, "IT WAS THE BEST DRIVING 2014 FOCUS HE (THE SERVICE MANAGER) HAD EVER TEST DRIVEN." THEY DIDN'T DO ANYTHING TO SOLVE THE PROBLEM. A YEAR AND A HALF LATER THE PROBLEM REMAINS. NOW I SEE THERE'S AN INVESTIGATION AND THAT FORD KNEW ABOUT THIS SHUDDERING PROBLEM SINCE EVEN BEFORE PUTTING THE MODEL OUT FOR SALE.

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