NHTSA Complaint #11235190 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11235190
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	July 17, 2019
Date Filed	July 26, 2019
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

MY 19 YEAR OLD DAUGHTER WAS DRIVING HER 2009 FORD ESCAPE ON A RURAL ROAD WHEN THE POWER STEERING JUST COMPLETELY STOPPED WORKING. SHE PULLED TO SIDE OF ROAD AND CALLED HER DAD. HE TOLD HER TO SHUT THE ENGINE OFF AND WAIT A FEW MINUTES AND RESTART. WHEN SHE DID THIS THE POWER STEERING WAS FUNCTIONING NORMAL. A FEW MILES DOWN THE ROAD IT WENT OUT AGAIN. SHE IS A VERY PETITE LESS THAN 100 POUND GIRL WITH MULTIPLE HEALTH ISSUES. SHE COULD NOT STEER THE VEHICLE AT ALL. HER DAD AND I WERE OUT OF TOWN AND SHE WAS STRANDED. A FRIEND CAME AND DROVE THE CAR HOME. POWER STEERING REPEATEDLY GOES IN AND OUT WHICH IS AN EXTREME SAFETY ISSUE!

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