NHTSA Complaint #11235111 — 2013 DODGE AVENGER

THE HEADRESTS IN MY DODGE AVENGER HAVE POPPED FORWARD SEVERAL TIMES. SOMETIMES THEY WOULD POP FORWARD MERELY FROM THE HEAT, AS I LIVE IN A VERY HOT AREA. I HAD THE ORC REPLACED AS PART OF SAFETY RECALL S61, HOWEVER THE VEHICLES SAFETY IS REDUCED BECAUSE THE HEADRESTS WILL NOT STAY LOCKED IN DUE TO BROKEN PLASTIC LOCKS WHICH ARE SUPPOSED TO HOLD IT BACK. APPARENTLY THE HEADRESTS ARE NOT COVERED UNDER THE RECALL AS IT CURRENTLY STANDS. THE CAR IS UNCOMFORTABLE TO DRIVE, AND IN THE CASE OF AN ACCIDENT, THE HEADRESTS WILL NOT BE ABLE TO DEPLOY SINCE THEY ARE NOW PERMANENTLY DEPLOYED. I THOUGHT THE HEADRESTS WERE ALREADY COVERED BY THE PREVIOUS RECALL, WHICH IS WHY I AM FILING NOW.