NHTSA Complaint #11235110 — 2001 CHEVROLET MONTE CARLO

TL* THE CONTACT OWNS A 2001 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT WHEN SHE STARTED HER VEHICLE, SHE HEARD A LOUD BOOM FROM UNDER THE HOOD. THE IGNITION WAS TURNED OFF AND THERE WAS SMOKE COMING FROM THE HOOD. THE HOOD WAS OPENED AND A FIRE WAS DISCOVERED. THE CONTACT GOT A FIRE EXTINGUISHER AND WAS ABLE TO PUT OUT THE FIRE. THE POLICE AND FIRE DEPARTMENT WERE NOT CALLED AND NO REPORTS WERE FILED. THERE WERE NO INJURIES REPORTED. THE CONTACT CALLED THE DEALER FUTURE CHEVROLET OF SACRAMENTO (4811 MADISON AVE, SACRAMENTO, CA 95841 (916) 265-2473) AND THEY SUGGESTED THAT THE VEHICLE BE TOWED OVER SO THEY COULD INSPECT IT FOR THE CAUSE OF THE FIRE. THE VEHICLE HAD A NHTSA CAMPAIGN NUMBER: 09V-116000 (ENGINE AND ENGINE COOLING) THAT MAY HAVE CONTRIBUTED TO THE VEHICLE CATCHING ON FIRE. THE CONTACT HAD NOT MOVED THE VEHICLE OVER TO THE DEALER YET. THE MANUFACTURER TOOK THE INCIDENT DOWN AND GAVE THE CONTACT A CASE NUMBER AND A CASE SPECIALIST TO CALL BACK. THE FAILURE MILEAGE WAS 117,000.