NHTSA Complaint #11235060 — 2012 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11235060 |
| Vehicle | 2012 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 90,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
I WAS DRIVING ON THE HIGHWAY ON 7/21/19 AND MY 2012 JEEP GRAND CHEROKEE'S ENGINE SEIZED. THE CAR HAD TO BE TOWED AND NOW JEEP HAS A 2 MONTH WAITING LIST FOR THE HEMI MOTOR (WHICH APPARENTLY THIS IS A KNOWN PROBLEM FOR - THAT IS WHY THE WAITING LIST IS SO LONG). IT WILL BE OVER $8000 TO FIX AND I STILL OWE ON THE LOAN FOR THE CAR THAT I HAVE HAD LESS THAN 3 YEARS. IF HEMI MOTORS ARE A PROBLEM, JEEP SHOULD MAKE THEM WITH V6 NOT THE HEMI V8 MOTORS. THERE IS NO RECALL FOR THIS AS OF NOW. I AM STUCK WITHOUT A VEHICLE TO GET TO WORK AND A LARGE LOAN FOR A USELESS JEEP THAT I CAN'T DRIVE. IT HAS 90,000 MILES ON IT. WHY IS JEEP ALLOWED TO CONTINUE TO MAKE THESE IF THEY ARE SUCH ISSUES. WHY IS THERE NOT A RECALL ON HEMI ENGINES IN JEEPS? THEN WHEN YOU TRY TO CALL JEEP CORPORATE THEY CLAIM THEY RETURN CALLS ONCE A WEEK (WHICH THEY DON'T) AND THE CUSTOMER SERVICE REPS TOLD ME "THING HAPPEN". THIS IS A TERRIBLE WAY OF DOING BUSINESS AND AS A JEEP OWNER FOR MANY MANY YEARS I WILL NEVER BUY A JEEP AGAIN. HOPEFULLY THIS HAPPENS ENOUGH THAT THEY WILL NEED TO DO A RECALL AND I CAN RECOUP SOME OF MY MONEY BACK.
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