NHTSA Complaint #11235005 — 2012 HONDA CIVIC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11235005
Vehicle	2012 HONDA CIVIC
Component	STEERING
Date of Incident	July 18, 2019
Date Filed	July 26, 2019
Mileage	26,859 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. WHEN THE VEHICLE WAS STARTED WITH THE KEY IN THE IGNITION, THE EPS INDICATOR ALERTED THE CONTACT TO CHECK THE POWER STEERING. THE CONTACT STATED THAT THERE WAS NO POWER STEERING ABILITY WHEN MANEUVERING THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TOWED TO CLINTON HONDA (1511 US-22, ANNANDALE, NJ 08801, 908-735-0800, (908) 238-3933) WHERE IT WAS DETERMINED THAT THERE WAS NO EPS RECALL TO PROVIDE A REMEDY. THE DEALER REPLACED THE EPS CONTROL UNIT AND UPDATED THE DTC 33-01FET (A SWITCH WITHIN THE STEERING RACK). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V548000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 26,859.

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