NHTSA Complaint #11234935 — 2018 BMW I3

IT'S MY 7TH MONTH DRIVING BRAND NEW 2018 I3 BEV. AFTER GOT OFF THE WORK TODAY, THE JULY 25TH, 2019, THE CAR STARTED PULLING TO THE LEFT. I HAD NO PROBLEM I THOUGHT I HAD A FLAT SO I CHECKED THE TIRE PRESSURE MONITOR AND IT WAS JUST FINE. I REALIZED THAT THE STEERING WHEEL GOT HEAVIER THAN USUAL AND QUITE DIFFICULT TO TURN. IT WOULDN'T STAY CENTER BUT KEPT MOVING TO THE LEFT WHILE BEING REALLY HEAVY. EVEN ON THE FLAT PAVEMENT. I CHECKED ONLINE AND THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THIS VERY ISSUE WITH I3. MOST OF THEM SAID TURNING THE CAR OFF AND TURN IT BACK ON USUALLY FIXES THE PROBLEM BUT IT'S NOT ALWAYS THE CASE. DRIVERS WITH THE SAME ISSUE ALSO SAY THAT IT'S A SOFTWARE PROBLEM AS THE I3'S STEERING WHEEL IS COMPLETELY ASSISTED BY ELECTRICAL MOTOR, NOT A CONVENTIONAL WAY OF HOW POWER STEERING WHEEL IS OPERATED. I FEEL DISCONCERTED AS THIS IS DIRECTLY RELATED TO THE OPERATION OF THE VEHICLE AND SAFETY. SOME CLAIMED THAT SOFTWARE UPGRADE MAY FIX THE PROBLEM BUT I FEEL STRONGLY THAT BMW SHOULD STEP UP AND PROACTIVELY FIX THE ISSUE! THIS IS DANGEROUS!