NHTSA Complaint #11234912 — 2016 FORD FIESTA

TL* THE CONTACT OWNS A 2016 FORD FIESTA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO LUNGE FORWARD WITHOUT WARNING. AT TIMES, WHILE APPLYING PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE WOULD STALL AND THEN SLOWLY PICK UP SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURES. THE CONTACT ALSO STATED THAT THE VEHICLE SHIFTED INTO NEUTRAL WHILE IN DRIVE, WHICH CAUSED THE VEHICLE TO OVERHEAT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GALPIN FORD (1000 SANDRETTO DR, PRESCOTT, AZ 86305, (877) 826-2935) WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION. SINCE OWNING THE VEHICLE, THE CONTACT HAD THE TRANSMISSION CONTROL MODULE REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED THE REPAIR COST. THE FAILURE MILEAGE WAS 39,000.