NHTSA Complaint #11234868 — 2016 CHEVROLET SILVERADO 1500 SUSPENSION

Complaint Details

ODI Number	11234868
Vehicle	2016 CHEVROLET SILVERADO 1500
Component	SUSPENSION
Date of Incident	August 16, 2018
Date Filed	July 25, 2019
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL CRACKING NOISE COMING FROM THE REAR PASSENGER AND DRIVER SIDES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DYER CHEVROLET VERO BEACH (1000 US-1, VERO BEACH, FL 32960, (772) 617-4793) WHERE IT WAS DIAGNOSED THAT THE REAR LED SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 9-5360687978. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

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