NHTSA Complaint #11234692 — 2003 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11234692
Vehicle 2003 FORD ESCAPE
Component SUSPENSION
Date of Incident
Date Filed
Mileage 165,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

THE LEFT FRONT CONTROL ARM BROKE THROUGH THE SUBFRAME, CAUSING A VERY EXPENSIVE REPAIR. MY FATHER WAS DRIVING IT AT THE TIME. WHEN HE WENT TO ACCELERATE ON A STATE HI WAY IT PULLED VERY HARD TO THE LEFT INTO ONCOMING TRAFFIC, NEARLY ENDING IN A BAD WAY. I SUBSEQUENTLY TEST DROVE IT AND DISCOVERED THE PROBLEM. I IMMEDIATELY CHECKED FOR ANY RECALL INFORMATION AND FOUND THIS SPECIFIC INFORMATION. MY FATHER HAD TAKEN IT TO HIS LOCAL FORD DEALERSHIP AND THEY SAID IT WAS OK AS OF 2014.I NOTICED ONLY SOME MODELS WERE INCLUDED IN THE 2014 RECALL. THE SUBFRAME IN THE LEFT FRONT IS SOFT AND ROTTED OUT, WHILE THE RIGHT FRONT AND THE REAR IS IN GOOD CONDITION. I CONTACTED FORD DIRECTLY AND FOUND NO RELIEF OR EVEN A SATISFACTORY EXPLANATION WHY MY FATHER'S VEHICLE WAS NOT INCLUDED. I'M QUITE APPALLED WITH FORD MOTOR COMPANY'S LAME EXPLANATION OF HOW VEHICLE DOESN'T QUALIFY FOR REIMBURSEMENT. WITHOUT BEING OVERLY DRAMATIC, MY FATHER OR I COULD HAVE LOST OUR LIVES TO TO THIS RARE TYPE OF DAMAGE. THIS ESCAPE HAS BEEN WELL TAKEN CARE OF AND IS IN GOOD CONDITION FOR A 2003 FROM THE RUST BELT. I'VE OWNED DOZENS OF VEHICLES, AS HAS MY WHOLE FAMILY, WE'VE NEVER SEEN THIS TYPE OF PROBLEM AND IT'S NOT SUBJECT TO A RECALL. I AM HOPING OTHERS HAVE COMPLAINED AS WELL IN HOPES OF SPARKING AN EXPANDED RECALL. THANK YOU FOR YOUR TIME. I INCLUDED A COUPLE OF GENERAL PICTURES FOR NOW AS THE ESCAPE IS AT A REPAIR SHOP. 2003 XLT V6 3.0 WITH AVAILABLE FULL 4X4 CAPABILITY. APPROXIMATELY 165,000 MILES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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