NHTSA Complaint #11234507 — 2012 FORD FIESTA

IN EARLY 2013, I TOOK MY CAR TO MY DEALER BECAUSE OF TRANSMISSION CONCERNS, THEY TOLD ME IT WAS NORMAL FOR MY TRANSMISSION. DECEMBER 2013, MY CAR WOULD BALK, DID NOT WANT TO PROCEED WHEN I PRESSED ON THE GAS PEDAL. TOOK IT BACK TO MY DEALER. THEY FOUND THE PROBLEM WITH MY TRANSMISSION. THEY STATED THEY DID NOT HAVE THE PART. I EXPLAINED I WAS GETTING READY TO GO OUT OF TOWN. THE SERVICE ADVISOR STATED, IT WOULD NOT BE SAFE FOR ME TO DRIVE MY CAR. I ENDED UP LEAVING MY CAR THERE & RENTED A CAR FOR 2 WEEKS. LESS THAN A YEAR LATER, SAME THING. THEY REPLACED THE PART. AFTER THAT VISIT, THERE WAS A TERRIBLE RACKET COMING FROM UNDERNEATH MY CAR. LESS THAN A YEAR LATER, HAD TO HAVE THE PART REPLACED AGAIN. I COMPLAINED ABOUT THE NOISE. THEY TOLD ME IT WAS WIND NOISE FROM COMING FROM A HEAT SHIELD. I MOVED TO ANOTHER STATE, MY CAR COULD HARDLY GO UP A HILL. TOOK IT TO A FORD DEALER. I NEEDED THAT PART REPLACED AGAIN & NEEDED BEARINGS & OTHER PARTS REPLACED IN MY TRANSMISSION. THE NOISE WAS STILL THERE & THEY FOUND ANOTHER PROBLEM WITH THE INTERNAL PARTS OF MY TRANSMISSION. THEY HAD TO COMPLETELY REBUILD MY TRANSMISSION.