NHTSA Complaint #11234469 — 2016 FORD FIESTA

SINCE WEEK 1 THE CAR (WHEN AT A STOP AND IN GEAR) IF YOU PRESSED THE ACCELERATOR AT ANY LEVEL THE CAR WOULD DO NOTHING THEN AFTER ROUGHLY 3-6 SECONDS IT WOULD RANDOMLY LAUNCH FORWARD. IT WOULD ALSO SEEMINGLY GO INTO NEUTRAL ON THE HIGHWAY WHICH LED TO A COMPLETE LOSS OF ENGINE POWER. THIS ALSO HAPPENS WHEN ON A NORMAL ROAD AT ANY SPEED AND IS COMPLETELY RANDOM AND ONE TIME AT A RED LIGHT WE BEGAN TO ACCELERATE THEN POWER SUDDENLY CUT OUT AND WE GOT REAR ENDED LIGHTLY. I TOLD PETER'S FORD IN NASHUA NH DURING OUR 1ST 3 OIL CHANGES ABOUT THE ISSUE AND WAS TOLD IMPLICITLY THAT IT WAS COMPLETELY NORMAL AND I SHOULDN'T WORRY ABOUT IT AS IT WILL JUST GO AWAY ON ITS OWN. ESSENTIALLY I WAS BRUSHED OFF DESPITE 3 COMPLAINTS THAT NEVER LED TO THE DEALER CHECKING THE CAR. THESE ISSUES HAVE BEEN CONSTANT SINCE WE BOUGHT THE CAR BRAND NEW IN 2016.