NHTSA Complaint #11234145 — 2011 MERCEDES-BENZ C300

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11234145
Vehicle	2011 MERCEDES-BENZ C300
Component	SUSPENSION
Date of Incident	July 17, 2019
Date Filed	July 23, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHILE DRIVING 35 MPH, THE REAR DRIVER'S SIDE OF THE VEHICLE VEERED TO THE LEFT. THE CONTACT IMMEDIATELY APPLIED THE BRAKES. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR DRIVER'S SIDE SUBFRAME AND DRIVER'S SIDE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *AS *TR

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