NHTSA Complaint #11234093 — 2018 FORD FOCUS AIR BAGS

Complaint Details

ODI Number	11234093
Vehicle	2018 FORD FOCUS
Component	AIR BAGS
Date of Incident	June 10, 2019
Date Filed	July 23, 2019
Mileage	21,043 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.

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