NHTSA Complaint #11234058 — 2017 KEYSTONE SPRINTER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11234058 |
| Vehicle | 2017 KEYSTONE SPRINTER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 450 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
TL* THE CONTACT OWNS A 2017 KEYSTONE SPRINTER CAMPFIRE TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE AND BRAKE SYSTEM MANUFACTURED BY LIPPERT CORPORATION HAD DEFECTIVE GREASE SEALS ON THE BRAKE AXLES. THE GREASE LEAKED ONTO THE BRAKE SHOES, WHICH PREVENTED THEM FROM WORKING PROPERLY. THE TRAILER WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE BRAKE AXLES NEEDED $1,200 WORTH OF REPAIRS. THE CONTACT CALLED ALPIN HAUS RV (1863 NY-5S, AMSTERDAM, NY 12010, (518) 842-5900) AND NEGOTIATED THE REPAIR COST. LIPPERT STATED THAT THEY WOULD COVER THE PART COSTS AND THE DEALER CHARGED $308 FOR LABOR. THE CONTACT WAS CONCERNED THAT THE LIPPERT BRAKE AXLES WERE A DEFECTIVE PRODUCT. THE FAILURE MILEAGE WAS 450.