NHTSA Complaint #11234022 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11234022
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	July 14, 2019
Date Filed	July 22, 2019
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE MAKING A RIGHT TURN ONTO THE HIGHWAY, VEHICLE MADE AN INSANELY LOUD SCREECHING, METAL ON METAL NOISE FOLLOWED BY VIOLENT SHAKING. THE ENGINE LIGHT STARTED FLICKERING, AS WELL AS THE OIL LIGHT, THEN STARTED TO STALL OUT. WHILE PULLING OVER, CAR CONTINUED TO MAKE GRINDING AND CLUNKING NOISE COMING FROM WHAT SOUNDED LIKE THE ENGINE. ATTEMPTED TO RESTART THE CAR, LOUD CLUNKING AND GRINDING NOISE. CHECKED THE OIL DIPSTICK- METAL SHARDS AND SHAVINGS ON DIPSTICK. TOOK TO COURTESY KIA BRANDON. WHO CONFIRMED ENGINE REQUIRED A REBUILD OR REPLACEMENT. I WAS TOLD THAT THIS WAS NOT COVERED BY RECENT RECALL OF ...ALL KIA SOUL'S WITH 1.6LT ENGINES MADE FROM JULY 8, 2011 THRU AUG 1, 2016 ARE BEING RECALLED..." FOR ENGINE PROBLEMS. I AM NOW UNEXPECTEDLY IMMOBILIZED WITH A $8K+ REPAIR FOR A REBUILT ENGINE WITH 67K+ MILES AS MY OPTION?

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