NHTSA Complaint #11233944 — 2013 CHRYSLER 300 AIR BAGS

Complaint Details

ODI Number	11233944
Vehicle	2013 CHRYSLER 300
Component	AIR BAGS
Date of Incident	February 20, 2019
Date Filed	July 22, 2019
Mileage	127,280 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE VEHICLE WAS TAKEN TO SMART CHRYSLER DODGE JEEP RAM (LOCATED AT 3100 AUTO DR, PINE BLUFF, AR 71601, (870) 543-2250) AND WAS SERVICED FOR THE RECALL. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AND SHE WAS CONCERNED FOR HER SAFETY IN THE EVENT OF A CRASH. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THERE WAS NO FAILURE WITH THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,280.

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