NHTSA Complaint #11233815 — 2016 MERCEDES-BENZ GLC300

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING BETWEEN 65-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHEN THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, IT FAILED TO ACCELERATE. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO MERCEDES-BENZ OF ARCADIA (LOCATED AT 101 N SANTA ANITA AVE, ARCADIA, CA 91006, (626) 701-8904) WHERE AN UNKNOWN DIAGNOSTIC TEST WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT STALLED AGAIN WHILE TRAVELING 60-65 MPH. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN AFTER THE FAILURE. THE CONTACT ACTIVATED THE HAZARD LIGHTS AS THE VEHICLE BEGAN TO ACCELERATE TO 5 MPH. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT MANAGED TO DRIVE HOME AT 5 MPH. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO MERCEDES-BENZ OF ARCADIA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.