NHTSA Complaint #11233556 — 2014 KIA RIO
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11233556 |
| Vehicle | 2014 KIA RIO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
I COMMUTE TO WORK FOR 2-3 HOURS A DAY. ON 12 JULY 2019 I WAS TRAVELING TO WORK ON THE BELTWAY (695 NORTH TOWARD 95 NORTH) AND I HEARD SOMETHING SOUNDING LIKE A HARD POP OR THUMB AND MY CAR STARTED TO SHUT DOWN IN THE MIDDLE OF THE BELTWAY. I WAS ABLE TO GET IT TO THE SHOULDER OF THE ROAD WHERE IT COMPLETELY SHUT OFF AND WOULD NOT START AGAIN. I CALLED A TOWING COMPANY TO HAVE MY CAR TOWED BACK HOME BECAUSE I HAD NO IDEA WHAT WAS GOING ON OR WHAT WAS WRONG. LATER DURING THE WEEK I HAD MY CAR TOWED TO A MECHANIC WHO THEN TOLD ME THE PROBLEM WAS THE ENGINE AND IT HAD TO BE REPLACED. I AM SO FRUSTRATED RIGHT NOW. THIS IS MY ONLY MEANS OF TRANSPORTATION. MY ISSURANCE COMPANY COVERS NOTHING. I HAVE TO PAY FOR TOWINGS, I WILL HAVE TO PAY FOR LABOR AND REPAIRS MYSELF, WHILE STILL MAKING CAR PAYMENTS AND INSURANCE PAYMENTS. THIS IS MORE THAN A SERIOUS BURDEN ON ME. I AM 62 YEARS OLD AND THE STRESS OF THIS WHOLE SITUATION IS BECOMING UNBEARABLE. NO, I DON'T HAVE A HUSBAND, OR CHILDREN OR SIGNIFCANT OTHER TO HELP ME. IT IS ME AND ME ALONE WHO HAS TO COME UP WITH MONEY THAT I DO NOT HAVE. I HAVE BEEN HOME FROM WORK FOR A WEEK, EVER SINCE THIS HAPPENED. I CAN NOT AFFORD TO MISS ANOTHER DAY, BUT I HAVE NO TRANSPORTATION TO GET THERE. WAS THERE A RECALL ON MY CAR FOR ENGINE PROBLEMS?
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