NHTSA Complaint #11233527 — 2019 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11233527
Vehicle	2019 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	June 30, 2019
Date Filed	July 20, 2019
Mileage	50 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AS SOON AS I GOT HOME AFTER PURCHASING MY 2019 TOYOTA SIENNA SE, I NOTICED THE POPPING NOISE COMING FROM BOTH FRONT DOOR HINGES. I GUESS I MISSED THAT POPPING NOISE WHEN I TOOK THE DELIVERY OF THE CAR AT THE DEALERSHIP. THE POPPING NOISE CAN BE HEARD EVERY TIME EITHER FRONT DOORS HINGES ARE IN MOTION. I HAVE READ THAT MANY OF THE PREVIOUS YEAR TOYOTA SIENNAS HAS THE SAME POPPING NOISE ISSUE DUE TO THE DEFECTIVE DOOR CHECK POCKETS.

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