NHTSA Complaint #11233454 — 2013 FIAT 500

TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO SHIFT IN AND OUT OF GEAR AND THERE WAS A LOSS OF POWER. THE VEHICLE WAS TAKEN TO MOSES FIAT-ALFA ROMEO (2041 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 722-4900). THE DEALER STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE FAILURES OCCURRED AFTERWARDS. THE VEHICLE WAS NOT REPAIRED AND WAS TOWED TO THE DEALER MORE THAN ONCE. THE DEALER INDICATED THAT THE SAME OEM PARTS NEEDED TO BE REPLACED. THE DEALER TURNED THE CONTACT AWAY TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.