NHTSA Complaint #11233315 — 2008 FORD EXPLORER SPORT TRAC

TL* THE CONTACT OWNED A 2008 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 15 MPH ON THE SAND IN A BEACH AREA THAT THERE WAS A FAILURE OF WHICH A STRONG BURNING ODOR STARTED, EXCESS HEAT WAS FELT BY THE DRIVER, FRONT PASSENGER AND 3 REAR PASSENGERS. THE VEHICLE WAS PULLED OVER AS THEY EXITED THE VEHICLE. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE WAS A SMALL FIRE NEAR THE TRANSMISSION AREA, FLUID HAD LEAKED ONTO THE CATALYTIC CONVERTER AS THE FIRE PROGRESSED TO DESTROYING THE VEHICLE WITH THE FIRE BECOMING EXTENSIVE WHICH HAD ERUPTED ALL THE WAY TO THE FUEL SYSTEM TO THE FUEL TANK. THE FIRE DEPARTMENT HAD ARRIVED AND EXTINGUISHED THE REMAINING FLAMES. THE INSURANCE COMPANY HAD NOT RENDERED ANY ASSISTANCE TO INSPECT THE CAUSE OF THE FIRE. A DEALER HAD NOT DIAGNOSED THE CAUSE OF THE FIRE YET. THE VEHICLE WAS DESTROYED DUE TO THE INTERNAL FAILURE RESULTING IN A CATASTROPHIC FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY MAY BE ABLE TO INVESTIGATE THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.