NHTSA Complaint #11233310 — 2017 FORD F-150

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DRIFTED TO THE LEFT AND RIGHT WHILE DRIVING. THE VEHICLE WAS TAKEN TO SHEEHY FORD LINCOLN OF RICHMOND (10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 293-2212) TO BE DIAGNOSED AND THE ELECTRONIC POWER STEERING ASSIST CODES WERE LOCATED. THE DEALER REPLACED THE STEERING GEAR AND THE ENTIRE STEERING COLUMN. ALSO, DURING ANOTHER VISIT, ALL FOUR TIRES WERE REPLACED AND THREE ALIGNMENTS WERE PERFORMED BETWEEN DEALER VISITS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER DUE TO A REAR DIFFERENTIAL FAILURE. THE CONTACT STATED THAT THE DEALER WAS RELUCTANTLY CHECKING THE STEERING AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,000.