NHTSA Complaint #11233304 — 2017 THOR MOTOR COACH TUSCANY
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11233304 |
| Vehicle | 2017 THOR MOTOR COACH TUSCANY |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
WHILE STATIONARY AND ENGINE COOL, I STARTED THE MOTOR COACH AND WHEN I STEPPED OUTSIDE I NOTICED THE SMELL OF DIESEL FUEL. UPON INVESTIGATION, IT WAS REVEALED THAT FLEETGUARD FUEL FILTER (RESIN CONSTRUCTION) MODEL FF63009 HAD A HAIR LINE CRACK IN THE SIDE OF THE HOUSING. A FINE SPRAY OF RAW FUEL WAS SPRAYING DIRECTLY ONTO THE DIESEL PARTICULATE FILTER (DPF). THE DPF WHEN IN REGENERATION MODE CAN REACH TEMPERATURES OF UP TO 500 DEGREE F. FORTUNATELY, THE EXHAUST SYSTEM WAS COLD AT START UP, BUT HAD IT BEEN IN RUNNING FOR A WHILE AND WENT INTO IN REGENERATION MODE, A FIRE COULD HAVE RESULTED CONSIDERING THE FINE MIST THAT WAS BEING SPRAYED ONTO THE EXHAUST. I IMMEDIATELY REMOVE AND REPLACED THE FILTER THE NEXT DAY. UNFORTIONATELY I DID NOT RETAIN THE DEFECTIVE FILTER. I UNDERSTAND THERE WAS A SIMILAR RECALL (QRMA FTDM-9M5HB6) BUT WAS NOT FOR A SPLIT IN THE SIDE OF THE HOUSING.
Related Complaints for the 2017 THOR MOTOR COACH TUSCANY
Recent Complaints for the 2017 THOR MOTOR COACH TUSCANY
#11567796
STRUCTURE
The contact owns a 2017 Thor Motor Coach Tuscany 45AT built on a 2017 Freightliner XC-R Chassis. The contact stated t...
#11567796
VISIBILITY
The contact owns a 2017 Thor Motor Coach Tuscany 45AT built on a 2017 Freightliner XC-R Chassis. The contact stated t...
#11327601
STRUCTURE:BODY
FLOORS IN BOTTOM STORAGE BAYS ARE SAGGING AND BOWING ARE AT RISK OF FAILING OUT ON HIGH WAY. NEED TO BE REPLACED WITH...
#11230464
UNKNOWN OR OTHER
DOOR LOCK FAILED. I WAS LOCKED IN MY RV. DOOR WOULD NOT OPEN FROM INSDE OR OUTSIDE.