NHTSA Complaint #11233300 — 2010 FORD FUSION

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND ASKED A BYSTANDER FOR ASSISTANCE. THE BYSTANDER OPENED THE HOOD AND DEPRESSED THE MANUAL RESTART BUTTON, WHICH ALLOWED THE VEHICLE TO RESTART AND RETURN TO NORMAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO THE CONTACT'S HOME. SOUTH BAY FORD (5100 ROSECRANS AVE, HAWTHORNE, CA 90250, (310) 584-7641) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.