NHTSA Complaint #11233250 — 2012 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11233250
Vehicle 2012 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage 144,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WE BOUGHT THE 2012 FORD FOCUS AS A CAR FOR OUR DAUGHTER. WHEN TEST DRIVING IT, FOR A SHORT PERIOD, WE DIDN'T NOTICE ANYTHING WITH THE TRANSMISSION. BUT NOW THAT WE ARE DRIVING IT MORE, THERE IS A SHUDDER WHEN WE ACCELERATE. LIKE DRIVING A STICK SHIFT WHEN YOU TAKE OFF AND DIDN'T DO IT SMOOTHLY. IT LACKS IN POWER AT TIMES WHEN TURNING ONTO THE ROAD, WHICH SCARES ME AT TIMES WHEN OTHER CARS ARE COMING AND WE CAN'T GET IT TO ACCELERATE. THE MORE I'M READING ABOUT THIS CAR, I AM SERIOUSLY SO SCARED FOR MY DAUGHTER TO DRIVE IT ALONE. EXTREMELY SCARED!!! AS SOMEONE WHO SAVED TO GET WHAT WE THOUGHT WAS A GOOD CAR FOR OUR DAUGHTER, I FEEL WE ARE STUCK WITH IT. I WOULDN'T FEEL RIGHT SELLING THIS TO SOMEONE ELSE, I WISH THE PREVIOUS SELLER HAD FELT THE SAME WAY!! PEOPLE ARE PUTTING THEIR FAMILIES IN THESE CARS, THEIR LOVED ONES. THERE NEEDS TO BE A RECALL ON THESE VEHICLES SO WE CAN HAVE A CHANCE TO GET SAFER CARS TO PROTECT US. I DID TAKE THE VEHICLE IN FOR IT'S OTHER RECALL REGARDING SOMETHING WITH THE FUEL TANK, WHERE WE HAD TO KEEP IT HALF FULL. THE MECHANIC TOOK THE CAR FOR A DRIVE AND NOTED THE SHUDDERING ON THE VEHICLE, BUT THEY WANTED $150 TO DIAGNOSE IT. AND COULDN'T TELL ME IF THAT WAS COVERED UNDER WARRANTY. IF FORD KNOWS THIS IS A COMMON PROBLEM, THEY WOULD KNOW IF IT'S COVERED. THEIR JUST TRYING TO GET MONEY OUT OF ME.

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