NHTSA Complaint #11233194 — 2014 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11233194
Vehicle	2014 KIA SORENTO
Component	STEERING
Date of Incident	July 2, 2019
Date Filed	July 18, 2019
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING COMPLETELY FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO PRIDE KIA OF LYNN (793 LYNNWAY, LYNN, MA 01901, (781) 596-1010) WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING MODULE AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

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