NHTSA Complaint #11233161 — 2012 DODGE RAM 3500 SERVICE BRAKES

Complaint Details

ODI Number	11233161
Vehicle	2012 DODGE RAM 3500
Component	SERVICE BRAKES
Date of Incident	July 10, 2019
Date Filed	July 18, 2019
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHILE IN MOTION MY FOOT BRAKE DOES NOT SEND ENOUGH VOLTAGE TO THE ELECTRIC BRAKES ON MY TOY HAULER 5TH WHEEL TRAILER. I HAVE TO USE THE HAND BRAKE LEVER TO SAFELY STOP THE TRAILER.. WHILE STOPPED MY FOOT BRAKE SENDS 3.4 VOLTS TO THE TRAILER WHILE THE HAND BRAKE SENDS 12 VOLTS (THE GAIN IS TURNED TO ITS HIGHEST). WITH THE IGNITION OFF, THE BRAKE LIGHTS ON THE TRUCK TO DO NOT ACTIVATE WITH THE FOOT BRAKE PEDAL. MY LOCAL RAM DEALER DOES NOT KNOW WHAT THE PROBLEM IS, NOR HAVE THEY HEARD FROM CHRYSLER. THE APPOINTMENT WIT THE RAM DEALER WAS ON JULY 10, 2019.

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