NHTSA Complaint #11232973 — 2016 FIAT 500X

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11232973
Vehicle 2016 FIAT 500X
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MY WIFE TOLD ME OF THIS HAPPENING TO HER AND I DIDN'T BELIEVE HER UNTIL IT HAPPENED TO ME. SO, I'M DRIVING DOWN NEIGHBORHOOD STREETS AT ABOUT 45 MPH, THE POSTED SPEED LIMIT, AND I GO TO CROSS AN INTERSECTION AND THE CAR LOSES ALL POWER WITH TRAFFIC HEADED TOWARDS ME. LUCKILY, IT REGAINED POWER A FEW SECONDS LATER, BUT I FEEL WE'VE JUST BEEN LUCKY SO FAR. MY WIFE HAS EXPERIENCED THIS SEVERAL TIMES, ON HIGHWAYS, NEIGHBORHOOD ROADS, ETC. AND I HAVE EXPERIENCED IT TWICE NOW. THE NEXT DAY, THE DRIVE MODE UNAVAILABLE MESSAGE CAME ON WHEN I STARTED THE VEHICLE AND WOULD NOT GO. TOOK IT TO THE DEALERSHIP THE FIRST TIME I EXPERIENCED IT AND WAS TOLD THE OLD UPDATE STORY. TOOK IT IN AGAIN AND THEY KEPT IT A WHOLE WEEK THE NEXT TIME AND COULDN'T FIND ANYTHING WRONG THEY SAID. IT KEEPS HAPPENING, THE COMPUTER KEEPS TURNING OFF OUR DISPLAY, AND I BELIEVE THE ENGINE FAN MAY BE GOING OUT NOW. NOT A GOOD/QUALITY VEHICLE AT ALL AND I FEEL LIKE FIAT DOESN'T HAVE ANY ANSWERS FOR THE PROBLEMS AS WE KEEP BEING TOLD "UPDATES," YET IT CONTINUES HAPPENING.

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