NHTSA Complaint #11232872 — 2012 FIAT 500

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO OPERATE. WHEN THE CONTACT SHIFTED THE GEAR INTO REVERSE TO ENTER A PARKING SPACE AND THEN ATTEMPTED TO SHIFT INTO PARK, THE GEAR SHIFTER ENGAGED INTO NEUTRAL INSTEAD. THE CONTACT WAS UNABLE TO RELEASE THE GEAR OUT OF NEUTRAL. THE CONTACT APPLIED THE EMERGENCY BRAKE TO SECURE THE VEHICLE IN THE PARKING SPACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN MANUFACTURER RECALL NUMBER: R20. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,000.