NHTSA Complaint #11232819 — 2012 DODGE CHARGER

TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED, JERKED FORWARD, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER "STUCK OFF" (CODE NUMBER: P0741). THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE PROVIDED A RENTAL VEHICLE AND ASSISTANCE TOWARDS THE REPAIR COST. THE VEHICLE WAS TAKEN BACK TO WHERE IT WAS PURCHASED (YUCCA VALLEY CHRYSLER CENTER (760-228-1818, LOCATED AT 57909 29 PALMS HWY, YUCCA VALLEY, CA 92284). THE DEALER KEPT THE VEHICLE FOR EVALUATION. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.