NHTSA Complaint #11232597 — 2012 FORD FOCUS

TRANSMISSION CLUTCH AND TCM RECALL I AM THE SECOND OWNER OF MY 2012 FORD FOCUS S, I PURCHASED THE VEHICLE IN AUGUST OF 2018. 6 MONTHS LATER, THE CAR STARTED CUTTING OFF WHILE I'M DRIVING 50+MPH ON THE HIGHWAY WITH MY DAUGHTER IN THE BACK SEAT AND CARS FLYING BEHIND US. I TOOK IT TO THE FORD DEALERSHIP, THEY TOLD ME NOTHING WAS WRONG WITH THE TCM, THEY REPROGRAMMED SOMETHING, AND REPLACED A CANISTER PURGE VALVE, GOT THE CAR BACK A COUPLE WEEKS LATER, IT STARTED DOING THE SAME THING. TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE TRANSMISSION CLUTCH FOR $1,090. NOW HERE WE ARE 5 MONTHS LATER AND MY CAR IS SHIFTING SO HARD AND HESITATING LIKE I AM A 10 YEAR OLD TRYING TO DRIVE A STICK SHIFT. IT'S HESITATING WHEN I TAKE OFF AND WHILE I'M TRYING TO SLOWLY TAKE OFF THE RPM JUMPS TO 4 AND 5 AND MY CAR JUST TAKES OFF CAUSING ME TO SLAM ON MY BREAKS. I LOOKED ONLINE AND FOUND TWO RECALLS..... THE TCM AND THE TRANSMISSION CLUTCH ! BOTH EXTENDED WARRANTY'S. 150,000 MILES OR 10 YEARS FROM THE WARRANTY START DATE, WHICH EVER COMES FIRST.. AND GUESS WHAT? I'M AT 163,000. WHEN I TOOK IT TO THE DEALERSHIP A FEW DAYS AGO THEY WANTED $150 JUST TO DIAGNOSE THE PROBLEM? THE PROBLEM IS THE RECALL'S THAT ARE ASSOCIATED WITH MY VEHICLE, I DON'T GET WHY THE MILEAGE MATTERS.... IT'S THE SAME PROBLEM IT WAS BEFORE I EVEN REACHED 150,000. I HATE HAVING TO PUT MY DAUGHTER IN THIS VEHICLE. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01 FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02