NHTSA Complaint #11232382 — 2018 NISSAN NV3500

WE PURCHASED OUR VEHICLE NEW IN FEBRUARY 2019. THE MOMENT IT BEGAN TO GET WARM I NOTICED THERE WAS HARDLY ANY AIR COMING OUT OF THE 2 LAST ROWS. AS IT HAS GOTTEN HOTTER THERE IS NO AIR COMING OUT OF THE AC IN THE BACK ROWS. 2 DIFFERENT DEALERSHIPS HAVE SAID NOTHING IS WRONG THAT IT'S WORKING AS IT SHOULD BY THERE TEMP MONITORS.1ST DEALERSHIP SAID THEY CHARGED UP FREEON AND WAS WORKING. WITHIN THE HOUR THE AIR STOPPED FLOWING AGAIN. TOOK IT TO ANOTHER DEALER ONLY TO BE TOLD IT WAS WORKING BUT COULDN'T RUN TEST BECAUSE THEY DIDN'T HAVE A RENTAL WE COULD USE AFTER TRAVELING 500 MILES. THE SIDE OF THE DRIVER SIDE WINDOW WAS ICED UP AND WE WERE TOLD IT WAS NORMAL. THE DRIVER SIDE VENT BY THE WINDOW DOES NOT BLOW COOL AIR, IT MORE WARM. I'VE PURCHASED 2 BATTERY OPERATED FANS SO MY FOUR KIDS CAN SHARE BECAUSE IT'S SO HOT IN THE BACK. NO AIR, NO COOLNESS. I WOULD LIKE NISSAN TO ADDRESS THESE ISSUES AND BETTER DESIGN THEIR 12 PASSENGER VANS THAT ARE MADE FOR BIG FAMILIES LIKE MINE. WITH NO WINDOWS IN THE BACK TO OPEN THIS IS A BIG HEALTH ISSUE.