NHTSA Complaint #11232115 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11232115
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	February 13, 2019
Date Filed	July 15, 2019
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ENGINE BLEW WE TOOK IT TO AVON, IN KIA DEALER. THEY CHECKED IT OUT AND SAID IT WAS A BLOWN ENGINE. THE SHOP MANAGER ALSO INFORMED US THAT THIS YEAR HAD INFERIOR PARTS PUT IN IT. THAN THEY TOLD US IT WAS NOT COVERED UNDER ANY RECALL AND THAT OUR WARRANTY HAD EXPIRED. WE HAD CALL KIA CORP AND THEY HAD GIVEN US A CASE NUMBER THAN THEY TURNED AROUND AND SAID THEY WOULD NOT COVER IT EITHER. THE VEHICLE WAS ON A HIGHWAY WHEN THIS HAPPEN HEARD A LOT OF METAL ON METAL AND KNOCKING SOUND. HAD THE VEHICLE TOWED FROM THAT POINT.

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