NHTSA Complaint #11231945 — 2007 NISSAN MURANO

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE REAR END OF THE VEHICLE WAS COMPLETELY RUSTED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE VEHICLE WAS TAKEN TO DON FRANKLIN LEXINGTON NISSAN (859-263-5020, LOCATED AT 3360 RICHMOND RD, LEXINGTON, KY 40509) WHERE IT WAS DIAGNOSED THAT THE REAR CRADLE ASSEMBLY WAS RUSTED THROUGH AND WAS AT THE POINT OF BREAKING INTO TWO. THE CONTACT STATED THAT NO OTHER PART OF THE VEHICLE WAS RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. THE CONSUMER STATED THE MANUFACTURER ADVISED THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, NO ASSISTANCE WAS OFFERED. *JS *BF *TR