NHTSA Complaint #11231622 — 2013 LINCOLN MKX

I WAS DRIVING ON INTERSTATE 69 IN HOUSTON, TEXAS WHEN I FEEL LT LIKE THE BRAKE PETAL WAS HARD TO PUSH AND ALSO HEARD A SOUND FROM THE DASH. THIS TERRIFIED ME SO I GOT OFF THE FREEWAY AND IMMEDIATELY LOOKED UP BRAKE CHECK LOCATION TO GO GET THE BRAKES CHECKED. I FOUND ONE 8 MILES AWAY AND DROVE THERE AND EXPLAINED TO A TECHNICIAN WHAT HAD HAPPEN. THE TECHNICIAN GOT INTO MY LINCOLN AND STEPPED ON THE BRAKE PEDAL AND SAID IT'S GOING ALL THE WAY DOWN TO THE FLOORBOARD AND HARD TO PUSH. AND HE ASKED ME IF IT FELT HARDER TO PUSH. I TOLD HIM YES. HE CHECKED THE BRAKES OUT AND TOLD ME IT WAS THE BRAKE BOOSTER. HE SAID WITH ONLY 41,700 MILES HE HIMSELF WOULD TAKE IT BACK TO THE DEALERSHIP. WE DON'T LIVE IN HOUSTON, AND WE WERE ON THE WAY HOME FROM HOUSTON AFTER MY HUSBAND HAVING SURGERY AND I NEEDED TO GET HIM HOME. WE HAD NO CHOICE BUT TO DRIVE HOME. I DROVE IN THE MIDDLE LANE AT 55 MPH AND KEEPING A DISTANCE IN FRONT OF ME. WHEN I WOULD USE THE BRAKE I WOULD HAVE TO START BRAKING WAY AHEAD WHEN SOMEONE WOULD CUT I FRONT IF ME BECAUSE THE BRAKES WERE BARELY WORKING. I BABIED THE BRAKES ALL OUR 4 HOUR DRIVE HOME. PLEASE INFORM ME WHAT CAN BE DONE. THIS SHOULD NOT BE HAPPENING TO A VEHICLE WITH ONLY 41,700 MILES. WE BOUGHT IT USED IN 2017 AFTER HURRICANE HARVEY. I'M THINKING THERE WAS A RECALL ON THE BRAKING SYSTEM AND IT WAS NEVER DONE BY THE PRIOR OWNERS AND THEY DECIDED TO SELL IT. THIS SHOULD APPLY TO THE LEMON LAW. BECAUSE WE WERE SOLD A DEFECTIVE VEHICLE. WE COULD HAVE BEEN KILLED DRIVING ON A BUSY INTERSTATE IN HOUSTON TX. TERRIFYING DRIVING HOME. I