NHTSA Complaint #11231566 — 1992 TOYOTA CAMRY

BOTH FRONT DOORS CANNOT OPEN EITHER FROM EXTERIOR NOR INTERIOR WITH KEY. KEYS WORK FINE. LATCH/DOOR KNOB BOTH INSIDE AND OUTSIDE DON'T WORK AND NO SAFE EXIT OF VEHICLE EXCEPT THROUGH BACK DOOR. DEALERSHIP WANTS TO CHARGE $500 PER DOOR PLUS OTHER DIAGNOSTIC FEES TO FIX. I WOULD ALSO HAVE TO HAVE CAR TOWED IN FOR THEM TO DO DIAGNOSTICS ON IT. STATED THEY WOULD HAVE TO REMOVE THE DOORS. THIS IS A SAFETY ISSUE AND I FEEL THAT TOYOTA SHOULD FIX THE PROBLEM. THE DEALER STATED THAT THIS HAS TO BE HANDLED BY THE TOYOTA CORPORATE OFFICE. I CALLED THE CORPORATE OFFICE AND THE CUSTOMER AGENT STATED THAT THIS IS NOT TOYOTA'S PROBLEM AS THE CAR IS NOT UNDER ANY WARRANTY.