NHTSA Complaint #11230803 — 2008 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE THE CONTACT'S SON WAS DRIVING 5 MPH AND MAKING A SHARP RIGHT TURN, THE STEERING WHEEL FAILED AND TURNED TO THE LEFT ON ITS OWN. AS A RESULT, THE DRIVER CRASHED INTO A CEMENT BLOCK. THE DRIVER'S SIDE TIRE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE PASSENGER AIR BAG AND THE REAR SEAT BELTS DID NOT FUNCTION. THERE WERE NO INJURIES; HOWEVER, THE DRIVER SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED RICART HYUNDAI (LOCATED AT 4255 S HAMILTON RD, #180, GROVEPORT, OH 43125, (614) 836-6251) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.