NHTSA Complaint #11230628 — 2014 FORD FOCUS

APRIL 25 2019 TO THIS DAY JULY 10TH 2019 IS WHEN EVERYTHING STARTED BREAKING DOWN OUT OF NOWHERE, I'M GOING TO WORK AT 6AM I NOTICE MY CAR STARTING UP ODD AND SO ON MY WAY TO WORK I WAS GETTING ON THE HIGH WAY AS I WAS ACCELERATING SOMETHING HAPPENED IN MY CAR THAT MADE A LOUD NOISE AND MY CAR BUCKED AS IF IT WAS HAVING TROUBLE TRYING TO REV SO I TURNED MY EMERGENCY LIGHTS AND MANAGED TO GET TO WORK BY DRIVING SLOWLY AND MAN WAS IT A SCARE. I ENDED UP LEAVING MY CAR OVERNIGHT AT WORK AND GOT IT TOWED TO A LOCAL MECHANIC SAYING MY RADIATOR WAS BUSTED ($260 OUT MY POCKET), LOOKED ONLINE TO SEE ABOUT ANY RECALLS AND SAW I HAD A COUPLE TO BE FIXED AND THAT'S WHEN I TOOK IT IN TO A LOCAL DEALER FORD DEALERSHIP AND THEY SUPPOSEDLY FIXED MY CAR BUT WHEN I GOT IT BACK IT WAS JUST AS BAD AND I EVEN STARTED GETTING MESSAGES ON MY DASHBOARD ABOUT MY LID COMPARTMENT BEING OPEN MAKING ME GET OFF ON RED LIGHTS TO GET OUT AND CLOSE THE TRUNK. THEN MY SECOND TIME BEING STRANDED ON MY WAY TO WORK, SAME THING STARTING OFF MY CAR FELT ODD BUT THIS TIME I MADE IT TO WORK BUT AS SOON AS I PULLED INTO THE PARKING LOT MY CAR HAD FELT LIKE IT DIED AND STALLED RIGHT AS I WAS PARKING AND WHEN I GOT OFF AND LOCKED MY CAR IT STARTED MAKING WEIRD MECHANICAL NOISES, THAT'S WHEN I HAD TO GET IT TOWED THE NEXT DAY AGAIN BUT THIS TIME THE MECHANIC TOLD ME IT WAS MY TRANSMISSION MODULE, SO I GO ONLINE AGAIN AND SEE THERE IS AN EXTENDED WARRANTY FOR MY EXACT PROBLEM. SO I TAKE IT IN TO THE DEALER SO THEY CAN FIX IT BUT THEY TURN OUT TELLING ME I HAVE A HOLE IN MY TRANSMISSION AND THAT THEY CAN'T FIX THE PROBLEM EVEN THOUGH IT'S DUE TO THE COMPUTER SOFTWARE MALFUNCTIONING CAUSING IT TO BREAK NOW THE DEALERSHIP IS ASKING 2,000-5,000 TO REPLACE. I'M SICK AND TIRED TO BE HONEST I'M ABOUT TO LOSE MY JOB FOR GOING IN LATE, I'VE PAID A MONTH ALREADY WITHOUT EVEN USING THE CAR I NEED HELP.